Troubleshooting Outlook Calendar Import

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Below are common issues related to Outlook Calendar import & the potential solutions.

 

1) Problem: You receive a error message containing text "Unable to access Outlook Calendar or Outlook not setup.", yet Outlook is installed and setup.

 

clip0113Make sure your version of Outlook has been updated with all the latest free Microsoft bug patches (a.k.a 'Service Packs' or SP's) and updates.  For more information see Microsoft Office Version Info
clip0114Run Outlook 'Detect and Repair' or 'Office Diagnostics' as found in the Outlook 'Help' menu.  You may need to reboot your PC after this.
clip0115Try running WinCalendar with Outlook open in the background.  Depending on your Outlook or Outlook exchange server settings, Outlook may need to be open for WinCalendar to import data from it properly.
clip0117Check that your security settings allow WinCalendar to access Outlook data... from Outlook menu: Tools -> Macro -> Security... then select  the 'Macro Security' category.  Be sure one of the following options are selected:

 clip0102

clip0112In some rare cases you may need to reboot your PC, especially if you have recently installed Outlook updates or run 'Detect and Repair' or 'Office Diagnostics'.

 


2) Problem: Upon pressing the 'Setup...' button for Outlook Calendar setup a error message with text similar to "ActiveX can't create object" is displayed.

 

clip0109Run Outlook 'Detect and Repair' or 'Office Diagnostics' as found in the Outlook 'Help' menu.

 


3) Problem: A calendar I would like to import is not showing up in the WinCalendar list of available Outlook calendars.

 

clip0113In order to import a shared calendar you need to be running Outlook v12 or newer (a.k.a. Outlook 2007 / 2010).  To see what version of Outlook you are running refer to the Outlook menu: Help -> About Outlook
clip0113Make sure your version of Outlook has been updated with all the latest free Microsoft bug patches (a.k.a 'Service Packs' or SP's) and updates.  For more information see Microsoft Office Version Info
clip0113Make sure that the calendar to import shows up in Outlook under "My Calendars".  For a illustration click here.
clip0113If you connect to a Microsoft Exchange server, you may need to list any public calendars under My Calendars in Outlook. To do this simply drag the calendar from the current grouping to My Calendars.
clip0113Depending on how the calendar was shared with you, WinCalendar might not be able to access the calendar. For this case try having the calendar shared with you using a different method... Outlook supports more than one method for sharing a calendar.  Try using a different method.  For more information refer to Outlook Help (search on "Sharing Calendar") or see this posting on Microsoft's website: http://office.microsoft.com/en-us/outlook/HA102504241033.aspx
clip0113Make sure the calendar name does not contain any non-alphabetic characters like: -~!@#$%^&*()_+{}|:"<>?     ...if so rename the calendar (or have the calendar renamed if it is some else's shared calendar).
clip0113Try running WinCalendar with Outlook open in the background.
clip0113Depending on your Outlook Server settings, Network settings or Windows settings WinCalendar might still not be able to access the shared calendar.  If the issue persists try contacting the your Outlook Server Administrator & ask if there is any setting that may prevent MS Office Addins from accessing shared Outlook calendars.

 


4) Problem: Misc issue importing Outlook Calendar.

 

clip0109Make sure your version of Outlook has all the free Microsoft "Service Packs". See here for more info.